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Quick Start

Get up and running with HMP in minutes. This guide walks you through the essential steps to start managing your property.

Step 1: Access the Dashboard​

After installation or signup, access the HMP dashboard:

  • Cloud: https://your-property.hmpcloud.com
  • Self-hosted: http://localhost:3000

Login with your administrator credentials.

Step 2: Configure Your Property​

Basic Property Settings​

  1. Navigate to Settings > Property
  2. Enter property details:
    • Property name and code
    • Address and contact information
    • Timezone and currency
    • Check-in/check-out times

Room Setup​

  1. Go to Settings > Room Types
  2. Create room types (Standard, Deluxe, Suite, etc.)
  3. Define amenities and features
  4. Set base rates

Room Inventory​

  1. Navigate to Settings > Rooms
  2. Add individual rooms
  3. Assign room types
  4. Set room features and floor location

Step 3: Create Your First Reservation​

Via Dashboard​

  1. Click New Reservation on the dashboard
  2. Search for available rooms by date
  3. Select room type and rate
  4. Enter guest details
  5. Confirm booking

Via API​

curl -X POST https://api.hmpcloud.com/v1/reservations \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "arrival_date": "2026-02-15",
    "departure_date": "2026-02-18",
    "rooms": [{
      "room_type_id": "rt_deluxe",
      "adults": 2
    }],
    "guest": {
      "first_name": "John",
      "last_name": "Doe",
      "email": "john@email.com"
    }
  }'

Step 4: Set Up Users​

Create Staff Accounts​

  1. Go to Settings > Users
  2. Click Add User
  3. Enter user details and role
  4. Available roles:
    • Administrator - Full access
    • Front Desk - Reservations and check-in/out
    • Housekeeping - Room status management
    • Manager - Reports and oversight

Step 5: Configure Integrations​

Payment Gateway​

  1. Navigate to Settings > Integrations
  2. Select your payment provider
  3. Enter API credentials
  4. Test the connection

Channel Manager (Optional)​

  1. Go to Settings > Channel Manager
  2. Connect your channel manager account
  3. Map room types and rate plans
  4. Enable synchronization

Common Operations​

Check-In a Guest​

  1. Go to Front Desk > Arrivals
  2. Find the reservation
  3. Click Check In
  4. Verify guest ID
  5. Assign room
  6. Collect advance (if required)
  7. Issue key card

Check-Out a Guest​

  1. Go to Front Desk > Departures
  2. Select the room/guest
  3. Review folio charges
  4. Process payment
  5. Complete check-out

Post a Charge​

  1. Go to Front Desk > In-House
  2. Select the room
  3. Click Post Charge
  4. Select charge type
  5. Enter amount and details
  6. Save

Next Steps​